Careers

About the Role

At Mother Lode Veterinary Hospital, we are known for serving our patients and clients with compassion, empathy, and integrity. We are looking for a dedicated, enthusiastic, compassionate, skilled, upbeat Veterinary Customer Service Representative/Receptionist to join our team. 

Why Mother Lode Veterinary Hospital? 

Mother Lode Vet is a talented and collaborative team that enjoys working together to provide excellent patient care and client service. We have a long history of providing excellent patient care and client services. We pride ourselves on offering compassionate and affordable care while practicing cutting-edge medicine and surgery. 

Who are we looking for? 

Please have a positive personality, be capable of effective communication, enjoy working in a fast-paced team environment, multi-task like a pro, be solution-oriented and have a well-rounded skill set and solid knowledge base. This position has room for growth and development for the right candidates. We prefer someone with at least one year of experience working as a receptionist in a veterinary hospital, but all candidates with experience in customer service and administrative assistance would be considered.  

You are the first voice a client hears, the client’s conduit to the doctors and staff, and the last smile a client encounters!

We are open Monday-Friday 8:00AM-5:30PM, one Saturday a month from 9:00AM-3:00PM

Sundays Closed

The salary range for this position is $17 - $22 / hr.  Compensation is negotiable based on credentials and experience.  The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Benefits include:

Financial Benefits:  

• A flexible approach to compensation that will reflect your skillset and future performance 
• 401(k) matching & Roth Retirement Savings Plan 
• Flexible Spending Account 
• 529 Savings Plan 
• Tuition Support Program 
• Referral bonus program  

Wellness Benefits:  

• Health Insurance, including medical, dental, and vision 
• Supplemental insurance, including accident, critical illness, hospital, short and longterm disability, legal plan, and employee, spouse, and child-dependent life insurance 
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) 
• Sick Time / Paid Time Off 
• Free/discounted lab work for all employee pets 
• Pet discounts on services and products 
• Pet food discount program  

Workplace Benefits:  

• Quarterly Team Rewards Bonus Program 
• Professional development opportunities  
• Continuing education allowance 
• Uniform allowance  

Lifestyle Benefits: 

• Six paid holidays 
• Employee Assistance Program 
• Employee discount program 

Think you're the pet care attendant we've been looking for? Come join our team! We look forward to your contributions toward a meaningful mission where you will make a difference in the lives of pets and their owners!

Learn more about our team @www.motherlodevet.com 

Diversity, equity, and inclusion are core values of Mother Lode Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.